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Seminar

Data Analytics Theatre

Wed 5th Oct 11:00 to 11:30

Seeking to simplify complexity: How to build an effective service management portal

As an IT services provider that deals with a multitude of different technologies and customer profiles, it can be increasingly complex to provide customers with the information they need. This session will share some of the drivers behind our decision to create a service management portal, and some of the challenges and successes we’ve had along the way.

What you will take away from this session

  • Creating your own software can spark a revolution in the way you work
  • Small steps are more effective than a big bang
  • Learn to experiment and don’t be afraid to fail
  • Develop services with, not for your customers.

Speakers

Photo Speaker Name Profile
Len Bellemore Len Bellemore View Profile

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