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Andrew Cheel has spent the last 29 years working inside the ICT industry, during which he has seen his fair share of technology deployment projects that were intended to solve organisational ills. Regrettably, this vision seldom became a complete reality, not necessarily because the technology was oversold or under performed, but because the target audience (the user population) resisted the opportunity to evolve their working practices in line with their new toolsets.
For the last 6 years Andrew has spent much of his time researching the many facets that make up successful IT projects, paying particular attention to the alignment between the promises associated with Unified Communications, and more recently the New Ways to Work versus the reality from a user’s, and an organizational, point of view.
Andrew Cheel Seminars
PANEL: Does architecture matter when considering UCaaS solutions? Wed 5th Oct 15:40 - 16:30
PANEL: Does architecture matter when considering UCaaS solutions?
Hosted and cloud based solutions for unified communications are now a well established delivery model. One of the major benefits of UCaaS is the fact that the service provider assumes responsibility for the provision of the platform. But providers are building and offering services based on a variety of architectures, particularly in terms of connectivity and availability. Should customers care about this? Do you need to know and should you take into account architectural considerations when selecting your service provider?
This panel aims to address this challenging topic, Chaired by Dave Mailer, a leading independent consultant representing customers’ interests, the panel comprises senior representatives in the unified communications industry. There will be an opportunity to hear the panellists debate alternative views and to put your questions to the panel.
Chair: Dave Mailer, 4C Strategies
Dave Macfarlane, Gamma
Andrew Cheel, Unify
Brian O'Sullivan, 8x8
Time / Place
Wed 5th Oct 15:40 to 16:30
Unified Communications & Collaboration