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Helen is an IT and Telco veteran with 18 years’ experience that includes sprints at Canadian giant Nortel Networks, US manufacturer Avaya and UK Telco Kcom. Her varied roles over the years in commercial, sales and marketing positions across Europe, combined with her passion for the transformative effect of collaborative technologies makes her a perfect UC advocate. She is currently Head of Marketing for Northern Europe at Arkadin where she leads a team to bring the Arkadin collaboration story to life. A fluent Spanish speaker, she has a strong interest in data, analytics and all things digital.
Helen Lancaster Seminars
The UC Journey and the Rise of Shadow IT Wed 5th Oct 12:20 - 12:50
The UC Journey and the Rise of Shadow IT
As businesses strive to stay ahead of the market and compete there is a growing demand for employees to work more effectively and efficiently — to collaborate as teams in real-time with partners and customers.
This presentation highlights some of the issues IT departments face, such as the increase of Shadow IT to effect UC (devices, Apps, collaboration tools) and how by changing its approach IT can help meet user needs and business demands.
Time / Place
Wed 5th Oct 12:20 to 12:50
Unified Communications & Collaboration