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John Gikopoulos is the Director of Cognitive Intelligence Europe for IPsoft, as part of his role he is responsible for the successful Business / Technical architecture as well as delivery of Amelia deployments.
Prior to joining IPsoft John was a Partner with Mckinsey & Co, leading McKinsey’s Customer Care service line in Europe.
John is a Mechanical Engineer by degree and has spent most of his professional life working out of Athens, London and Amsterdam.
John Gikopoulos Seminars
Meet Amelia: Your new digital employee Thu 6th Oct 13:40 - 14:10
Meet Amelia: Your new digital employee
As digital employment enters the workforce we show you what the latest technology looks like and what Amelia’s capabilities are. Whether supporting internal IT helpdesk, or servicing an insurance claim we identify the technologies that make her human, and the qualities that make her cost efficient, scalable and able to revolutionise customer engagement.
John Gikopoulos More
Time / Place
Thu 6th Oct 13:40 to 14:10