Unified Communications & Collaboration Theatre

Wed 5th Oct 15:40 to 16:30

PANEL: Does architecture matter when considering UCaaS solutions?

Hosted and cloud based solutions for unified communications are now a well established delivery model.  One of the major benefits of UCaaS is the fact that the service provider assumes responsibility for the provision of the platform.  But providers are building and offering services based on a variety of architectures, particularly in terms of connectivity and availability.  Should customers care about this?  Do you need to know and should you take into account architectural considerations when selecting your service provider?
This panel aims to address this challenging topic,  Chaired by Dave Mailer, a leading independent consultant representing customers’ interests, the panel comprises senior representatives in the unified communications industry.  There will be an opportunity to hear the panellists debate alternative views and to put your questions to the panel.

Chair: Dave Mailer, 4C Strategies
Dave Macfarlane, Gamma
Andrew Cheel, Unify
Brian O'Sullivan, 8x8

What you will take away from this session

  • Understand the key issues around a UCaaS deployment
  • Learn from the experiences of others deployments
  • Fully explore the impact architecture will have on your UCaaS deployment


Photo Speaker Name Profile
Andrew Cheel Andrew Cheel View Profile
Brian O’Sullivan View Profile
Dave Mailer Dave Mailer View Profile
David Macfarlane David Macfarlane View Profile

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