Unified Communications & Collaboration Theatre

Wed 5th Oct 12:20 to 12:50

The UC Journey and the Rise of Shadow IT

As businesses strive to stay ahead of the market and compete there is a growing demand for employees to work more effectively and efficiently — to collaborate as teams in real-time with partners and customers.

This presentation highlights some of the issues IT departments face, such as the increase of Shadow IT to effect UC (devices, Apps, collaboration tools) and how by changing its approach IT can help meet user needs and business demands.

What you will take away from this session

  • UC journey methodology – 9 steps to increase the success rates for user adoption and ROI
  • How to take Shadow IT from a show stopper to an enabler while changing the image of IT
  • Why technology is part of the UC puzzle
  • Identifying and working with allies is necessary for a holistic approach to UC success


Photo Speaker Name Profile
Earl Talbot Earl Talbot View Profile
Helen Lancaster Helen Lancaster View Profile

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