Wireless & Mobile Theatre

Wed 5th Oct 15:40 to 16:10

What do Businesses Really Want from their Mobile Service?

The benefits for improving business voice, data and mobile network performance are clear – improved customer service, enhanced employee productivity, collaboration and better commercial flexibility cited as just a few. However, the road to improvement is challenging, with 8 out of 10 businesses finding it more and more difficult to manage their voice, mobile and data services, according to a recent survey conducted by Gamma. In addition, 70% believe the rise in working trends (such as BYOD) has placed increasing pressure on network performance. Seeking network efficiency in an age of increased demand for mobility presents the biggest dilemma for many businesses.

What you will take away from this session

  • The key drivers for change in the business mobile market
  • Why UC, FMC and convergence might not be taking off yet in the UK
  • Lessons from other countries
  • How mobile and fixed services need to evolve to meet real business needs


Photo Speaker Name Profile
Alan Mackie Alan Mackie View Profile

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