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Registered Office: Bedford House, Fulham Green, 69-79 Fulham High Street, London, SW6 3JW, United Kingdom
Business Address: Imago Techmedia, 2C Bedford House, Fulham Green, 69-79 Fulham High Street, London, SW6 3JW, United Kingdom
Imago Techmedia is a subsidiary of Clarion Events Limited
JOIN 8x8 FOR AN EXCLUSIVE VIP LUNCH ROUNDTABLE
Title: Future Contact Centres: Combining Customer and Employee Interactions
Date: Wednesday, 3 October 2018
This is an exclusive VIP session host by 8x8. As one of 15 senior IT decision makers, or business owners, you will be surrounded by like-minded peers in a focused roundtable discussion.
Lisa Clark, VP of Contact Centre Product Management
Lisa is currently serving as Product Director at 8x8 UK.
Lisa is a product specialist overseeing efforts to deliver products and services suitable for organisations of any size, from SME to large organisations and businesses worldwide.
An experienced product director with over 15 years’ experience in the Contact Centre and Telecoms space with a solid background in operations and product management, from conception to delivery.
The topic of the 8x8 roundtable will be based around its X Series: One system of intelligence - One system of engagement.
- Is there any value in one system of intelligence and one source of data?
- What does having a single data source mean to your business?
- Are your employees really the key to customer success?
Coffee and refreshments will commence from 11:45 when the doors open in the CentrEd Lounge. You will be escorted to the Roundtable meeting room, introduced to the 8x8 staff and other delegates for 12:00.
Once the Roundtable session has finished, there is the option for you to enjoy reserved seating in our Keynote Theatre to hear Dr Beth Singler from the the University of Cambridge in her session "It's the end of the world and I feel fine - Artificial Intelligence, Apocalypticism, and Human Identity".
We look forward to welcoming you to this exclusive VIP area at Europe's number one enterprise IT event.
12:00 Lunch and networking
12:20 Roundtable starts
13:25 Session finishes
13:30 Escort delegates to reserved seating in our Keynote Theatre
13:40 Keynote starts
14:10 Keynote finishes