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Third Party Maintenance for Cloud Service Providers

Thursday 27 September 2018

The cloud services market is tough. Increasingly, third party maintenance providers are becoming a resource. There are several reasons why.

Maximising Uptime

A reputation for reliability is essential in the CSP market. Even minor downtime can lead to customer flight. Data centre design, multiple redundant internet connections, hardware choices, and facilities management all have their role. The right third party maintenance provider can also contribute.

Adding Expertise

There is a talent gap in IT. A robust job market and a limited workforce trained in STEM fields has CSPs scrambling to find the employees they need.

Leveraging our team means a CSP needn’t find, recruit, and pay a premium to have experts join their team. They can concentrate investments on staffing other parts of the organisation.

Limiting Cost

A final consideration is cost. OEM contracts on IT equipment are expensive, and they sometimes increase in cost as equipment ages. Third party maintenance agreements are priced an average of 60% below OEM support, yet the best providers include more features. More support, less cost, and longer hardware lifespans can make a big difference in the bottom line. If these advantages, in turn, allow a CSP to deliver a more cost-effective product or to invest in innovation, it might be the solution required to win in today’s marketplace.

Want to maximise your uptime? Visit Park Place Technologies at stand GG7 at IP EXPO Europe to learn about ParkView, a revolutionary new remote service that automatically and proactively detects hardware faults. http://bit.ly/2vwCj9h

Digital Transformation Europe EXPO 9-10 October 2019

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IP EXPO takes place on 9-10 October 2019 at ExCeL London. This unmissable event is your one stop shop for digital transformation and covers every vertical you need to consider for successful implementation. Including network and hardware, cybersecurity, developer community, AI and analytics, IoT and Blockchain.